Rental car insurance: what does it really cover?

Insurance is the topic most customers are unsure about – and the topic most rental companies keep vague. We do the opposite: here is the full picture, with no fine print.

What's included

• All our cars carry full comprehensive cover through a Norwegian insurer
• Liability insurance covers damage to other people and vehicles
• Roadside assistance is included should anything unexpected happen

What you are responsible for

• Excess: damage up to NOK 40,000 is covered by you as the renter
• Damage above NOK 40,000 is assessed together with the insurer
• A NOK 5,000 deposit is held during the rental and covers tolls, fuel and minor damage
• Fines, speeding tickets and parking violations are always the driver's responsibility

Never covered by insurance

• Misfuelling
• Damage caused while driving under the influence
• Track use or organised competitive driving
• Driving off sealed roads

How to reduce your risk

• Drive conservatively for the first 20 minutes until the car feels familiar
• Take extra care with parking, kerbs and speed bumps – wheel and underbody damage is by far the most common claim
• Double-check the fuel type before filling
• Record a walkaround video at pick-up and drop-off

Unsure about anything? Ask before you book – we always answer straight.